Privacy Pledge
Our privacy pledge to you
Protecting the confidentiality of your personal information is important to us at Piper Jaffray. We value the trust you have placed in us, and your continued confidence is important to us. This pledge explains our privacy commitment to you. It identifies the personal information that we collect and describes how we use, share and safeguard that information. This policy applies to individuals who are seeking the services of Piper Jaffray and current or former clients of Piper Jaffray.
Types of personal information we gather
We may gather the following types of personal information about you:
- Information we receive from you on applications, on account forms, in telephone conversations, in meetings or on our Web site, such as your name, address, Social Security number, assets, income, financial goals and investment objectives;
- Information about your transactions with us, such as your account balance, payment history, check-card usage, and Web site and customer-service usage;
- Information we receive from nonaffiliated third parties, including consumer credit reporting agencies and verification services that provide information about your creditworthiness and payment history and entities that provide us with marketing lists.
How we use personal information
We use the personal information that we gather to better serve you and to help us operate our business. The ways that we use your personal information will vary depending upon our relationship with you, but they may include: (i) evaluating your financial needs to assist you in obtaining products and services that meet your needs; (ii) designing and improving the products that we offer; (iii) processing, servicing and maintaining accounts and transactions; (iv) preventing fraud; (v) verifying your identity; and (vi) complying with legal and regulatory requirements.
What personal information we disclose
We do not disclose any of the information described above to anyone, except as permitted by law. For example, we may share personal information with affiliates and nonaffiliated third parties, such as financial service providers and nonfinancial companies and others to (i) help us service and maintain accounts and process transactions; (ii) print and mail account statements and other information for us; (iii) help us verify information, including identity; (iv) help us develop, operate and maintain our systems; and (v) perform other services on our behalf. We require affiliates and nonaffiliated third parties to whom we provide personal information for such purposes to protect the confidentiality of this information and to use it for only agreed-upon purposes. We may also share personal information with government agencies and regulators as necessary or required and with affiliates and nonaffiliated third parties as requested by you or your authorized representative.
How we protect the information we gather
We educate our employees to treat personal information with utmost care.
And we work to restrict access to that information to those employees who need it. We maintain physical, electronic and procedural safeguards that comply with applicable federal standards and regulations to maintain the confidentiality of your personal information.
If you have additional questions regarding the Piper Jaffray privacy policy, please contact your
Piper Jaffray representative.